Management Masterclass

Module 1 - The Secrets of Management, Now Disclosed

1.1 What is management and what does a manager do in a company?

1.2 What are the qualities and skills of a successful manager

1.3 How to avoid the most common mistake that managers make

1.4 Discover what kind of manager you are or can be. Types of managers

1.5 What do you need for becoming one of the 5 types of effective managers

1.6 What are the 5 activities that the amazingly effective managers do

1.7 How managers think. The managers’ 3 mindsets

1.8 The 3 levels of management. Where are you now and where can you get?

1.9 Why are the first-line managers so important for the company

1.10 Who are the top managers and what do they do?

1.11 What makes you just a manager and what turns you into a true leader

Module 2 - The Key Activities a Manager Does: Organize, Plans, Sets Goals and Time Management

2.1 How to be the most efficient when you organize the activity and what to avoid

2.2 The 9 golden rules of time management that makes you an amazingly effective manager

2.3 How to set your goals to get a million dollars profit this year

2.4 MBO Method - How to set goals that can be always successfully achieved

2.5 How to make lists of goals easier to achieve

2.6 How to make a correct planning to reach your goals Without Obstacles or Delays

Module 3 - How to Work with People. Supervision and 360 Degree Feedback

3.1 What is your role as a manager when you supervise your team

3.2 The 7 golden steps to become the best supervisor ever

3.3 What are your responsibilities as a supervisor

3.4 How to increase the productivity of your team using the feedback

3.5 How to provide feedback to get only positive results

3.6 How you can help your subordinates to progress using the 360 degree feedback

Module 4 - How Successful Managers Make Decisions

4.1 When and in what situations we make decisions as managers

4.2 The 4 important pillars of making decisions

4.3 What are the stages of making the best decision

4.4 How to make the best decision under risk and uncertainty conditions

4.5 The 5 golden rules of successful managers when making decisions

4.6 The Delphi Technique - How to use experts to make the best decision

4.7 How not to postpone making decisions anymore

4.8 The step-by-step golden method of easily making decisions

4.9 How we can make decisions under risk conditions using the decision trees

4.10 Chris Lucan’s method for making decisions based on benefits and risks

Module 5 - Guaranteed Methods for Motivating the Employees

5.1 What is our role as managers in motivating the employees

5.2 23 concrete and guaranteed methods to meet the 5 motivations that people have

5.3 7 non-financial ways to increase employees’ motivation and involvement

5.4 When you should pay rewards to get maximum involvement

5.5 What decreases the employees’ motivation in real life

5.6 Top 10 priorities of employees to efficiently motivate them

5.7 20 efficient and easily applicable methods that help you increase employee involvement

Module 6 - Teamwork Management and Communication

6.1 The best results are achieved by working as a team. Are you leading a group or a team?

6.2 The 5 essential ingredients of a successful team

6.3 What are the reasons why a team fails and how to avoid it

6.4 The 2 magic rules to help you choose your best team

6.5 In which situations can you bring new members in your team?

6.6 Why recommendations and interviews won’t work in real life and managers need to know that

6.7 How we introduce a new member into the team and why this is so important for the company

6.8 What are the major phases of a team and when we can get the best results

6.9 How to choose the most suitable persons and what role should you give them within a team

6.10 The major corporations’ method to have the most effective team meetings

6.11 How to find solutions and brilliant ideas together with your team

Module 7 - How to Discover and Solve Conflicts Easier

7.1 How to discover hidden conflicts and which are the invisible signs of a conflict

7.2 What are the 5 main reasons why people in a company get into conflicts

7.3 How to easily understand the 6 major types of conflicts

7.4 What are the styles of approaching conflicts and in what situations they work best

7.5 How it gets to the conflicts between managers and employees and how to easily solve them

7.6 The Big Question that helps you solve any conflict

7.7 3 Quick Ways to solve conflicts in efficient companies

7.8 How to use step by step mediation when we solve conflicts

7.9 The 3 essential conditions to make sure that a conflict is really solved

Module 8 - Negotiation and What a Good Manager Needs to Know About It

8.1 When and in what situations we negotiate as managers

8.2 The 6 essential rules of a successful negotiation

8.3 What is your negotiation style and when it is appropriate to use it

8.4 The key stages of negotiation. How to be always prepared

8.5 How to earn the trust and respect of our negotiation partners

8.6 The essential key qualities of a negotiator

8.7 The most effective negotiation techniques that I have successfully used in practice

Module 9 - Change Management: How to Make the Change Be Easier

9.1 What change means and what you need to know to apply change management

9.2 The 3 ingredients or signs that show you that a change is needed

9.3 The model of change. What you need to bring forth the change in the company

9.4 How to communicate to your people the stages of change. The main causes of change resistance

9.5 How to remove the resistance that your employees have towards change

9.6 If you can’t change the people, change the people! Or yourself!

9.7 How we can turn the change within the company we lead into a big success

Module 10 - The Organizational Culture that Guides People

10.1 What it means and how we can understand the Organizational Culture

10.2 The Organizational Culture: the academy, the club, the fortress and the baseball team culture

10.3 Modern Organizational Cultures: work hard, play hard, process, tough guy

10.4 What is the meaning of events, symbols, slogans and heroes in your organizational culture

10.5 Practical examples of values in organizational culture

10.6 How to formulate the company’s mission using the 3 essential questions about mission

10.7 How we orientate the company’s mission according to managers, employees or client

10.8 Concrete examples of mission statements out of companies’ real-life

Module 11 - The Business Plan

11.1 Who writes the business plan

11.2 How the Business Plan can help you as a manager

11.3 What are the essential parts of a successful business plan

11.4 How to convince with your business plan

11.5 How to create your Best Business Plan in 6 easy steps

11.6 Getting inside the business plan. What to write and how you can make it irresistible

Module 12 - Strategic Management and Crisis Management Strategies

12.1 What is a strategy and what strategic management means

12.2 Which are the most effective methods of strategic management that you can use

12.3 Which are the best 8 crisis management strategies

12.4 When it is useful to apply the Stability Strategy

12.5 How to expand your business using the best 3 Management Strategies for Growing

12.6 How to differentiate the company through Marketing Management Strategies

12.7 How we can use the Competitive, Offensive, Pioneering and Guerrilla Strategies

12.8 How to use the benefits that “do less than the competition” strategy brings to you