Communication Skills for Managers Course

Students until now: 661 students
Last day for enrollment: 18 July 2019




Imagine 10 - 12 Weeks
Imagine 3 - 5 hours per week

Certified By:


Discover how simple is to make your people be more committed using just a few words! The reliable experience of the professionals with whom we’ve worked on this communication online course proved that managers are by definition people persons and they firstly identify with the people they lead. Using the trigger words that put your people in motion will help you get the results you want, easier and faster. Within this online course, you will find out what are precisely these trigger words and how to use them.

As a manager, you have to use your social skills not only with your subordinates but also with other people. So in this course, you will also discover how to effectively communicate with your superiors and business partners, being more confident and persuasive. That’s why we’ve gathered only certified knowledge and endorsed techniques based on years of valuable experience in working with people and we share it with you through this online course.

The Communication Skills for Managers Course is the result of more than 10 years of working closely with experienced business communication experts, managers, sales professionals, PR specialists, psychologists and lawyers. They shared their knowledge and revealed valuable insider secrets. The result is now within your reach with a clear and concise content, relevant examples and captivating real case studies.

Besides the secrets of an effective communication with your people, superiors and business partners, in this online course, you will also discover revealing ways of getting the most out of a negotiation. You will find out how to write with impact and how to get rid of the fear of speaking in public. You will also discover the little-known ways of making others looking for your company and sharing their secrets.

What separates an excellent manager from the others is the ability to recognize an opportunity and decide quickly to grasp it. Enroll now and take full advantage of the Communication Skills for Managers Course that helps you discover in less than 12 weeks what you could struggle to find in 20 years of experience.

You will know how to:

  • Use the magic words that will open the communication path with each member of your team
  • Give and receive an effective feedback and use the 360-degree feedback when it’s appropriate
  • Defuse any quarrel or tense situation using only a few words but the most effective ones
  • Be more convincing when you talk on the phone
  • Get rid of the fear of speaking in public and make your speech more persuasive
  • Write an effective business letter that sells using the 3A technique
  • Make your team work knowing what to emphasize and what to avoid
  • Deal with each of the 5 phases in the life of your team in order to get the best results
  • Have the most effective team meetings
  • Use the right negotiation style adapted to each situation you deal with
  • Use the 9 most effective negotiation techniques in order to get the most out of a negotiation
  • Use with diplomacy the right words in the most difficult and delicate situations
  • Turn the ordinary answers to greetings into memorable replies
  • Choose the most favorable position when you communicate at a table
  • Apply 6 valuable tips that can help you increase your prestige through an image that inspires trust
    …and so much more

Who is this Business Communication course for?

The Communication Skills for Managers Course is for the professionals from all the levels of management, business owners, team leaders and anyone who has a leading position that involves working with people and negotiating. No prior knowledge is necessary.

Can I find a job easier by graduating the Communication Skills for Managers Course?

By joining this business communication course, you will take part in a complete training program developed by business communication experts and you will acquire the necessary skills that will definitely help you differentiate from other competitors when you will apply for a new job or a promotion.

Career Path - The Communication Skills for Managers Course allows you to fulfill various roles:

  • Business Owner
  • Development Manager
  • Team Leader
  • Project Manager
  • Plant Manager
  • Business Operations Manager
  • Leadership Development Specialist
  • General Manager
  • Training Manager
  • Office Manager
  • Human Resources Manager
  • Entrepreneur

communication course

  • 126 course pages in a premium business magazine format that you can easily print
  • 16 real life examples with extra knowledge from the most experienced professionals
  • 10 high quality infographics that help you understand everything easier and quickly
  • 23 real cases practical applications that help you easily apply everything you learn
  • Feedback for every solution you choose on the real cases practical applications
  • Full Guidance & Support
  • Graduation Certificate downloadable as pdf and optionally the printed version

How long will it take to complete the Communication Skills for Managers Course?

The course takes 12 weeks and every week we recommend you to spend 3 to 5 hours learning and participating in your course activities, any day and time that suits you best.

How will I be assessed at the Communication Skills for Managers Course?

You can take this online course even without being assessed. You decide how much you are willing to engage in your course. However, if you want to receive the certificate of completion, you have to get a pass mark (minimum 5/D) as a result of your participation in the course activities.

After each module, you will participate in real case simulations and practical applications in order to apply what you’ve just learned to actual real life situations. You will receive feedback for every solution you propose.

At the end, you will attempt the final assessment in order to finish the course. Because the practical applications are the most important part of the learning process, the final assessment questions are quite easy to answer and the final assessment is only an official requirement, not a stressful exam. The assessment is included in the course price.

Full Guidance & Support

When you enroll in the Communication Skills for Managers Course with BigMainStreet, you will have a Tutor who will watch over your course progress and will send you notifications by phone or email whenever it will be necessary.


  • There is no previous experience or qualifications required for enrollment on this business communication course. It is available to all students aged 18 or over, of all academic backgrounds.
  • Basic understanding of English language is required to attend the Communication Skills for Managers Course.
  • You’ll need a computer or tab with an internet connection.

Your benefits

  • High quality course delivered in a premium business magazine format through engaging and captivating content.
  • Instant access to up to date valuable knowledge from experienced professionals that you can put into practice immediately.
  • Clear and concise language, easy to understand regardless of the complexity of the topic.
  • Real life case studies offering role play, seamlessly putting into practice everything you learn.
  • Captivating infographics, illustrating key points that help you understand and remember quickly and easily.
  • Relaxed course schedule - you are free to organize your time as you wish and you can learn at your own pace 24/7 from anywhere in the world.
  • Stress-free assessment methods - you can repeat the course activities until you’re happy with the results.
  • Amazing customer service and administrative support from the moment you enroll until you complete your course.
  • Certification - instantly download your graduation certificate as a pdf or get the official printed version.
  • Accessible learning – for this business communication course you don’t need previous experience or certain qualifications to enroll.
  • User friendly online learning platform – simple and easy to use for everyone.
  • Great value for money - premium business communication course at the most affordable price.


Module 1 - The 9 Biggest Secrets for Mastering Verbal Communication

1.1 The 5 essential rules for an efficient communication

1.2 The secret that can turn us into the best conversation partners

1.3 The foundation of a memorable conversation - The Common Ground

1.4 How we can easily cope with disagreements

1.5 The golden reply that helps us defuse any quarrel

1.6 How we can be more persuasive on the phone

1.7 Quick guide to easily make small talk in any circumstance

1.8 How to get rid of the fear of speaking in public

1.9 The magical ingredients of the persuasive speech

Module 2 - How to Write Better in Order to Fulfill Your Goals Every Time

2.1 When we need written communication in business

2.2 What we must know about the written communication that produces results

2.3 The main documents we use in written communication within the company

2.4 How to write business letters that sell using the 3A technique

2.5 The perfect lines for a business letter easy to conceive

2.6 How to know better our business partners by interpreting their handwriting

2.7 What secrets can reveal our business partners’ signature

Module 3 - How to Build a Strong Team Communication

3.1 How do you know if you are a member of a simple group or a team?

3.2 The 5 key ingredients of a successful team

3.3 What are the reasons why a team fails and how to avoid it

3.4 The phases in the life of a team and in what phase we can get the best results

3.5 The large corporations’ method to have the most effective team meetings

3.6 How to communicate with the “Omniscient” Linda, “Prize” Lisa and the rest of the team

3.7 How to use feedback to achieve involvement and the 360 degree feedback to progress

Module 4 - Mastering the Secrets of Negotiation Like a Pro

4.1 When it is worth to negotiate

4.2 The 6 essential rules of a successful negotiation

4.3 What is your negotiation style and in which situations it is best to use it

4.4 The key stages of negotiation. How to be always prepared

4.5 How to earn the trust and respect of our negotiation partners

4.6 The essential communication skills of a negotiator

4.7 The most effective 9 negotiation techniques I have successfully used in practice

4.8 How to negotiate like a pro using the Superior Authority Technique

4.9 How to get the approval for a higher price using the Diversion Technique

Module 5 - Advanced Communication for the Most Successful People

5.1 The most Powerful Words for advanced communicators

5.2 What are the Socratic questions and how do they help us for a deep insight communication?

5.3 Why the Infested Words make our life a nightmare and how we can quickly get rid of them

5.4 How to respond to greetings in order to have perfect relationships

5.5 How to choose the best position when we communicate at a table/desk

5.6 6 powerful methods to increase and communicate our prestige and professional value

By enrolling to this course you can collect up to 6 loyalty points. Your cart will total 6 points that can be converted into a voucher of $6.00.

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  • Student Reviews (3)
    Aaron Shepard
    It was an exciting experience. Thanks to what I’ve found out within this online course, now I work better with my people and finally we truly work as a team. Even my customers have noticed that and I’m proud of my decision to enroll to this communication course. In the past I wasn’t a fan of the online learning but Bigmainstreet made me think different and now I know that valuable knowledge can be achieved through such a learning system. I fully recommend Bigmainstreet learning platform.
    Meagan Hatton
    I found extremely useful the tips for increasing the prestige that I started using at my office. They rock! Besides that I discovered also other many interesting techniques and tips on how to relate better with my employees. If I would have to define this online course in a few words, I would say: important insider secrets translated into common language. I will recommend this communication course also to my friends with leading positions.
    Xia Chen
    I usually don’t get easily impressed but this communication course is an exception. I appreciate the work of those who created this online learning system because I am aware that behind the attractive content and the exciting real cases there was a lot of work to bring altogether such an ample knowledge and make it digestible for everybody. Congratulations BigMainStreet for this great online course!

    Write a review

    Communication Skills for Managers Course

    Communication Skills for Managers Course

    Discover the communication insider secrets that put people in motion and help you always get the results you want, easier and faster!

    Write a review