Do you make this mistake? One of our collaborators, marketing manager of a big pharmaceutical corporation, told us once a funny story about his participation in a business event that began with a cocktail. He was talking with a client when he suddenly heard an old lady telling loudly to one of his colleagues: “Sir, even my husband who is half deaf, is a better conversation partner than you!” and she turned her back sulkily.
All the people around them stopped for a moment from talking, feeling amused by her reply. Our collaborator found out later that the lady reacted like that because his colleague asked her something about a topic to which the lady had already replied, showing that he wasn’t listening to her, probably focusing on who was passing by.
Do you make this mistake of not listening to the person who is talking to you? You know, listening is completely different from hearing. Listening is more an attitude, a desire to understand what is communicated. Many of us don’t listen carefully and most often they just pretend. This is why they create a lot of trouble in their relationships with others. When we listen to others, we satisfy their need of feeling important and appreciated.
Do you want to be more confident and convincing when you speak in front of other people? Do you want others to look for your company and share their secrets?
Do you want to know how to write with impact or understand what others think about you even when they don’t say a word?
How would it be to easily approach others and to make them do exactly what you want just by telling them the right words? What a pleasant feeling to be treated by others with kindness and warmth. Do you want to know how you can achieve that?
Now you can find the answers to all the questions above and not only, by enrolling in this online course. The Business Communication Full Course is the result of more than 10 years of working closely with experienced public speakers, managers, sales professionals, PR specialists, psychologists and lawyers.
They shared their business communication knowledge and revealed valuable insider secrets. The result is now within your reach as a complete business communication guide with a clear and concise content, relevant examples and captivating real case studies based on role-playing.
What differentiates the people who always get what they want from those who don’t is their ability to recognize an opportunity when they see it and to take action. Now you have the opportunity of mastering the communication skills from basics to advanced without necessarily having any prior knowledge. Enroll in the Business Communication Full Course and take full advantage of this opportunity!
You will know how to:
Use the secret that can turn you into the best conversation partner
Communicate with the most difficult people you know
Be more convincing when you talk on the phone
Easily make small talk in order to get close to others
Get rid of the fear of speaking in public and make your speech more persuasive
Write an impact business letter that sells using the 3A communication technique
Deal with the complaints from the unsatisfied customers
Speak your customers’ language by using the 3 communication patterns
Use the Rapport in order to easily approach your clients
Improve your persuasion skills using 8 techniques of hypnotic and metalanguage
Communicate better using the different approaches depending on the 3 roles from Transactional Analysis
Get on the same wavelength with others using the 5 motivational drivers
Use with diplomacy the right words in the most difficult and delicate situations
Use the Socratic questions for getting valuable information from your customers
Get rid of the infested words and replace them in order to awaken the interest, enthusiasm and goodwill of your interlocutors
Turn the ordinary answers to greetings into memorable replies
Apply 6 valuable tips that can help you increase your prestige through an image that inspires trust
Defuse any quarrel or tense situation using only a few words but the most effective ones
Use the 9 most effective negotiation techniques in order to get the most out of a negotiation …and so much more
Who is this Business Communication course for?
The Business Communication Full Course is perfect for:
Professionals who work in a business or corporate environment
Customer Service Representatives
Those who work in, or are interested in working in a management role
People who are part of communications and human resources departments
Entrepreneurs & Business Owners
Anyone willing to communicate more effectively and persuasively
No prior knowledge is necessary.
Can I find a job easier by graduating the Business Communication Full Course?
By joining this business communication course, you will take part in a complete training program developed by business communication experts and you will acquire the necessary skills that will definitely help you differentiate from other competitors when you will apply for a new job or a promotion.
Career Path - The Business Communication Full Course allows you to fulfill various roles:
Public Relations Officer
Employee Relations Manager
Communication Department Head
Human Resources Manager
Recruitment and Hiring Manager
Business Development Manager
Social Media Specialist
276 course pages in a premium business magazine format that you can easily print
39 real life examples with extra knowledge from the most experienced professionals
28 high quality infographics that help you understand everything easier and quickly
50 real cases practical applications with role playing for easily putting into practice everything you learn
Feedback for every answer and option you choose on the real cases practical applications
Full Guidance & Support
Graduation Certificate downloadable as pdf and optionally the printed version
How long will it take to complete the Business Communication Full Course?
The course takes 12 weeks and every week we recommend you to spend 3 to 5 hours learning and participating in your course activities, any day and time that suits you best.
How will I be assessed at the Business Communication Full Course?
You can take this online course even without being assessed. You decide how much you are willing to engage in your course. However, if you want to receive the certificate of completion, you have to get a pass mark (minimum 5/D) as a result of your participation in the course activities.
After each module, you will participate in real case simulations and practical applications in order to apply what you’ve just learned to actual real life situations. You will receive feedback for every solution you propose.
At the end, you will attempt the final assessment in order to finish the course. Because the practical applications are the most important part of the learning process, the final assessment questions are quite easy to answer and the final assessment is only an official requirement, not a stressful exam. You don’t have to pay anything for the assessment.
Full Guidance & Support
When you enroll in the Business Communication Full Course with BigMainStreet, you will have a Tutor who will watch over your course progress and will send you notifications by phone or email whenever it will be necessary.
There is no previous experience or qualifications required for enrollment on this business communication course. It is available to all students aged 18 or over, of all academic backgrounds.
Basic understanding of English language is required to attend the Business Communication Full Course.
You’ll need a computer or tab with an internet connection.
High quality course delivered in a premium business magazine format through engaging and captivating content.
Instant access to up to date valuable knowledge from experienced professionals that you can put into practice immediately.
Clear and concise language, easy to understand regardless of the complexity of the topic.
Real life case studies offering role play, seamlessly putting into practice everything you learn.
Captivating infographics, illustrating key points that help you understand and remember quickly and easily.
Relaxed course schedule - you are free to organize your time as you wish and you can learn at your own pace 24/7 from anywhere in the world.
Stress-free assessment methods - you can repeat the course activities until you’re happy with the results.
Amazing customer service and administrative support from the moment you enroll until you complete your course.
Certification - instantly download your graduation certificate as a pdf or get the official printed version.
Accessible learning – for this communication course you don’t need previous experience or certain qualifications to enroll.
User friendly online learning platform – simple and easy to use for everyone.
Great value for money - premium business communication course at the most affordable price.
Business Communication Research Team - London School of Business and Communication
This course is the result of over 10 years of research made by our Business Communication Research Team working closely with companies for providing the most significant practical knowledge that companies really require and need from their employees.